What This Page Covers and How to Use It
We built this FAQ around the actual questions that come into our support queue — account setup, wallet deposits via bKash, Nagad and Rocket, withdrawal timelines, mobile browser access, and what to do when something does not go as expected. Each answer is written to give you the step, not just a pointer. For deposits, that means the exact wallet flow you
follow on your phone. For withdrawals, it means the verification step and what we check before releasing funds. For account questions, it means the OTP path and where to find your wallet settings. Availability of services depends on your local law and the eligible regions we support — please check that before you start. If you are in Bangladesh and using a
supported wallet like bKash or Nagad, most account tasks take a couple of minutes on a mobile browser without any app download needed.
- bKash
- Nagad
- Rocket